Heartbleed Bug Update Announcement

Dear Customer,

The internet is abuzz with reports on the Heartbleed Bug and how it could be one of the biggest security threats the Internet has ever seen. Earlier this week, security researchers announced a security flaw in OpenSSL (a popular data encryption standard) that gives hackers the ability to extract massive amount of data from the services that we use every day and assume are mostly secure. The bug has exposed the potential vulnerability on any machine powering services that transmit secure information, like Facebook and Gmail.

We have already implemented remedial measures so as to secure your Business from any further security threats due to this bug.

What is the Heartbleed Bug?

Heartbleed is a flaw in OpenSSL, the open-source encryption standard used by majority of sites on the web to encrypt transmitted data that users want to keep secure. It basically gives you a “secure line” when you’re sending an email or chatting on IM. Encryption works by making the sent data look illogical to anyone but the intended recipient.

Occasionally, one computer might want to check whether there’s still a computer at the end of its secure connection, so it will send out what’s known as a “heartbeat”, a small packet of data that asks for a response.

Due to a programming error in the implementation of OpenSSL, the researchers found that it was possible to send a well-disguised packet of data that looks like one of these “heartbeats” to trick the computer at the other end of a connection into sending over data stored in its memory.

What steps are we taking?

The security of our Partners and their customers is our top priority. We began addressing this issue immediately upon disclosure and have successfully applied patches to all of our platforms.

The likelihood that private information was compromised is very minimal due to the fact that we have upgraded the openSSL before the time of public disclosure.

What steps should you be taking?

The Heartbleed bug makes it practically impossible to detect history of abuse, but to be on the safer side, we recommend that you change your passwords. Not just that, we suggest that you should also change your passwords at other 3rd Party Services such as Gmail, Facebook, etc.

Further Reading

  • The Heartbleed Bug website – http://heartbleed.com/
  • How to Protect Yourself From the Heartbleed Bug – Read Article
  • The Heartbleed Hit List: The Passwords You Need to Change Right Now – Read Article

That’s it for our update on the Heartbleed bug. Should you require any further information about this email, please feel free to get in touch with us.
Best Regards,

SiberName Abuse and Security Management

SiberName.com– Your Canadian Domain Names and Web Services Provider


Address: 900-275 Slater Street. K1P 5H9 Ottawa. ON. Canada.

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