Dear Sibername Customer;
We are delighted to announce our brand new SMS Alert Feature that will keep you updated on the go!
New SMS Alert Feature
Through this new feature, our system will send out Product Renewal Reminder as SMS message.
Domain name and web services renewal alerts will be sent to our customers, giving them information about their orders that are expiring in the next 7 days.
This feature is currently only available for Customers in Canada, U.S., Spain, Brazil, UK, Indonesia, USA, Turkey, Russia, or India.
There is absolutely NO charge associated with this service
By default, our Customers will be opted in for receiving alerts. Our Customers will be able to see this option in Control Panel and can unsubscribe from there.
Additionally, you can also Reply to SMSes sent by the system. The format of the unsubscribe SMS Reply is
STOP CID RR, where CID is the Customer id.
Agreements: Our Customer Master Agreements will be appropriately modified to incorporate this new service
We will send a maximum of 3 SMSes to a mobile number in one day
We will stop sending alerts to a mobile number, if 5 consecutive alerts fail
Going forward, the Mobile number field in The Customer and Reseller Sign-up form will be mandatory
The New SMS Alert Feature is a first of its kind in our industry, so go ahead and make the most of it! We recommend that you ensure that the mobile numbers in the Control Panel for you and your customers are up-to-date.
We would love to know your feedback on this new feature. Do write to us and tell us what you think!
If you have any questions, do feel free to contact your respective Account Manager. Alternatively, you can mail us at firstname.lastname@example.org.