Knowledge Base

If you are experiencing some problems with the registration or modification forms on our web site, that might be because of the cookie settings on your browser.

The cookies must be enabled in order to get a successful result from our interfaces.

To enable cookies, please find the corresponding information from the list below:


Windows IE 6.x Browser
Select Tools
Select Internet Options
Select the Privacy tab.
Select Advanced
Deselect override automatic cookie handling button
Click on the OK button at the bottom of the screen.
Click OK to exit

Windows IE 5.x Browser
Go to Tools on the menu bar
Pick Internet Options
Click the Security tab
Select the Custom Level tab
Under "Allow Cookies that are stored on your computer" click "Enable"
Under "Allow per-session cookies (not stored)" click "Enable"
Select OK, Yes you want to save the settings

Windows IE 4.x Browser
Go to View on the menu bar
Pick Internet Options
Click the Advanced tab
Go down to the Cookies section
Click "Always Accept Cookies"
Click OK

Windows IE 3.x Browser
Go to View on the menu bar
Pick Options
Click the Advanced tab
Go down to the Cookies section
Click "Warn Before Accept Cookies"
Click OK

Netscape 7.x
Click Edit on the Toolbar.
Click Preferences
Click the Privacy and Security category; expand the list to show the subcategories.
Click Cookies
Three options are displayed. Click the appropriate choice:
Disable cookies
Enable cookies for the originating web site only
Enable all cookies
If you want to be notified when a web site tries to set a cookie, select "Warn me before accepting a cookie."

Netscape 6.x
Click Edit on the Toolbar.
Click Preferences
Click the Privacy and Security category; expand the list to show the subcategories.
Click Cookies
Three options are displayed. Click the appropriate choice:
Disable cookies
Enable cookies for the originating web site only
Enable all cookies
If you want to be notified when a web site tries to set a cookie, select "Warn me before accepting a cookie."

Netscape 4.x
Go to Edit on the menu bar
Pick Preferences
Go to the Advanced option on the Category menu
Click the check box next to "Accept All Cookies"
Click OK

Netscape 3.x Clients
Go to Options on the menu bar
Pick Network Preferences
Click the Languages tab
Click the checkbox next to "Enable Java"
Click OK

Mac IE 5.x
Click Edit
Select Preferences
Under the Receiving Files option, select Cookies
Under "When receiving cookies:" select the desired level of cookie acceptance
Under "When receiving cookies:" select the desired level of cookie acceptance
Click OK to finish

Mac IE 4.x
Go to My AOL on the menu bar
Pick WWW
Go to the Advanced Settings option on the Category menu
Click "Cookies"
When receiving cookies: Click "Never Ask"
Click OK


Select Advanced
Deselect override automatic cookie handling button
Click OK to exit.

AOL 7.0 with IE 6.x
From the AOL Toolbar, select Settings.
Select Preferences
Select Internet Properties (WWW)
Select the Privacy tab
Select Advanced
Deselect override automatic cookie handling button
Click OK to exit.

AOL 7.0 with IE 5.5
From the AOL Toolbar, select Settings.
Select Preferences
Select Internet Properties (WWW)
Select the Security tab
Select the Custom Level tab
Under "Allow Cookies that are stored on your computer" click "Enable"
Under "Allow per-session cookies (not stored)" click "Enable"
Select OK, Yes you want to save the settings

AOL 6.0
From the AOL Toolbar, select Settings
Select Preferences
Select Internet Properties (WWW)
Select the Security tab
Select the Custom Level tab
Under "Allow Cookies that are stored on your computer" click "Enable"
Under "Allow per-session cookies (not stored)" click "Enable"
Select OK, Yes you want to save the settings

AOL 5.0
Go to My AOL
Pick WWW
Click the Security tab
Go to Custom Level
Scroll down to find Cookie
Click "Enable"
Click OK

AOL 4.0
Click on Preferences
Select on the WWW button
Click on the Advanced tab
Select the "Accept all cookies" checkbox

AOL for Windows 3.1

Browser does not give you the ability to turn off cookies