Knowledge Base

. ca domain names can be cancelled in 7 days with no extra charge.

For the other extensions; Domain cancellation is possible in 3 days. So we can cancel the domain, but there is a $6 charge for the cancellation.

Please do the following to proceed:

1) Make a payment for 6$ + GST = $6.21 at the address http://www.sibername.com/payment. The description should read cancellation fee

2) Order the new domain and the hosting service through our hosting page but this time select the cheque payment option

3) email support@sibername.com with your order number

we will cancel the previous domain and hosting service and activate the new one under the new domain name.