Knowledge Base

As long as you use the web for sending and receiving emails, you will face this problem.

With the squirrelmail, when you delete the files, they are still on the server and kept in the trash folder. meaning they are still occupying space. Meaning taht they eat your web space

There are several options

1) We would ecommend not using webmail instead using Outlook express or any other email client software for email sending and receiving

2) If this is not an option, we would recommend setting your squirrelmail prerefences so that it delets the trash when you exit the webmail. you can do it through the preferences link on your squirrelmail.

3) if you still pace disk quote issues, you will have to upgrade to next plan.

Please email us at support@sibername.com for additional temporary quote increase to start solving the problem.