Knowledge Base

How to manage Email Accounts

Untitled Document

How to check Email ( Using Internet Explorer, Firefox and others).

Remote Access ( You can access if you are away from my computer)

You can access webmail in any of the following ways:

http://yourdomain.com/webmail/
http://yourdomain.com:2095
https://yourdomain.com:2096 (secure) ( only if you have SSL signup for your account)
http://mail.yourdomain.com/webmail/

Note: replace 'yourdomain.com' with your actual domain name.

http://server.sibername.com/webmail
http://server.sibername.com:2095

Note: 'server' above, is the actual server name on which your account resides.

You will be prompted with a user/pass dialog box.

For the username you will use the full email address and the appropriate password for that email account.

example:

user: you@yourdomain.com
pass: yourpassword

You will then see a page with 2 or 3 options to choose your webmail client.

Horde, or Squirrel Mail or Roundcube

You also have the options:
[Change Password] [Forwarding Options] [Autoresponder Options]

You can modify those as you please.

(Things to check before configuring email accounts

You should create a email account before using it and make sure you have password ready.
If you have not created it yet then check our " How to use cpanel" section to create the email account .

How do I setup my email in Outlook Express? ( Windows XP User)

Start > Programs > Outlook Express

If a window came asking Your Name then its Ok if not then Tools > Accounts > Mail > Click On Add and Mail

( If you want to check the settings then you can simply select the email account and click on properties)

Now Display Name: (as you wish) > Next >Email Address: email@yourdomain.com > Next >

My incoming mail server is a [POP3]

Server.Incoming Mail (POP3, IMAP, HTTP) server: mail.yourdomain.com

Outgoing Mail (SMTP) server: mail.yourdomain.com

Account Name: (email@yourdomain.com) (same as email address.

Password: as appropriate

Click 'Next' and 'Finished'

Now select your newly created email account and Click 'Properties' > 'Servers' Tab

My Server requires authentication box should be checked ON Click 'Advanced' Tab

Outgoing mail SMTP: 26 ( Also, you can use 25)

This server requires a secure connecion ( SSL) : Not checked

Incoming mail POP3: 110

This server requires a secure connecion ( SSL) : Not checked

Also"leave a copy of message on server" is checked/enable ( this option will leave a copy of mail on server) so you can check remotely/webmail if needed.

Click Apply, OK, OK and test the email.

If it does not work Check and Make sure you have all settings as mentioned above.

Note : Replace 'yourdomain.com' with your actual domain name.If you still gets mail sending problem then try changing Outgoing mail SMTP port 25 & 26 or Contact your ISP for settings for Sending email (Outgoing mail SMTP).

How do I setup my email in Microsoft Express 2003?

Start > Programs >Microsoft Express 2003

Go to Tools > Email Accounts > Under E-mail > Click On Add a new e-mail account

( If you want to check the settings then you can simply click on View or change existing e-email accounts)

Select POP3 as your server type, then click Next

Proceed with the following:
Enter your first and last name in the Your Name: As you wish
Enter your email address in the E-Mail Address: email@yourdomain.com
Enter mail.yourdomain.com in the Incoming mail server(POP3): mail.yourdomain.com
Enter mail.yourdomain.com in the Outgoing mail server (SMTP): mail.yourdomain.com
Enter your username in the User Name:email@yourdomain.com
Enter your password in the Password: as appropriate
If you want, place a check in the box next to Remember password

Click More Settings ...

Select the Outgoing Server tab at the top of the Internet E-mail Settings window

Place a check in front of My outgoing server (SMTP) requires authentication

Select Use same settings as incoming mail server

Click on the Advanced tab at the top

With the Advanced tab selected at the top of the Internet E-mail Settings window

Outgoing mail SMTP: 26 ( Also, you can use 25)

This server requires a secure connecion ( SSL) : Not checked

Incoming mail POP3: 110

This server requires a secure connecion ( SSL) : Not checked

Also"leave a copy of message on server" is checked/enable ( this option will leave a copy of mail on server) so you can check remotely/webmail if needed.

Click Apply, OK, and Click on Test Account Settings

If it does not work Check and Make sure you have all settings as mentioned above.

How do I setup my email in Microsoft Express 2007?

Start > Programs >Microsoft Express 2007

Go to Tools > Account Settings > Under E-mail > Click On New

( If you want to check the settings then you can simply select the account and click change )

Please check ( ON) Manually configure server settings or additional server types
Select Internet E-mail

Proceed with the following:
Enter your name in the Your Name: As you wish
Enter your email address in the E-Mail Address: email@yourdomain.com
Server Information
Account Type : POP3
Incoming mail server(POP3): mail.yourdomain.com
Outgoing mail server (SMTP): mail.yourdomain.com
Logon Information
Enter your username in the User Name:email@yourdomain.com
Enter your password in the Password: as appropriate

Do not check "Require logon using Secure Password Authentication ( SPA)" OFF

Click More Settings ...

Select the Outgoing Server tab at the top of the Internet E-mail Settings window

Place a check in front of My outgoing server (SMTP) requires authentication

Select Use same settings as incoming mail server

Click on the Advanced tab at the top

With the Advanced tab selected at the top of the Internet E-mail Settings window

Incoming server POP3: 110

This server requires an encrypted connection ( SSL) : Not checked

Outgoing server SMTP: 26 ( Also, you can use 25)

Use the following type of encrypted connection: None

Also"leave a copy of message on server" is checked/enable ( this option will leave a copy of mail on server) so you can check remotely/webmail if needed.

Click OK, and Click on Test Account Settings

If it does not work Check and Make sure you have all settings as mentioned above.

How do I setup my email in Windows Mail?

( Windows Vista Users)

Start > Programs > Windows Mail
If a window came asking Your Name then its Ok if not then Go to Tools > Accounts > Under Internet Accounts> Click On Add

(If you want to check the settings then you can simply select the account and click properties)

Select Account Type > E-mail Account
Proceed with the following:
Enter your name in the Your Name: As you wish
Enter your email address in the E-Mail Address: email@yourdomain.com
Set up e-mail Servers
Incoming e-mail server type: POP3
Incoming mail server(POP3): mail.yourdomain.com
Outgoing mail server (SMTP): mail.yourdomain.com
Place a check in front of Outgoing server requires authentication
Internet Mail Logon
E-mail username : email@yourdomain.com
Password: as appropriate
Finish

Now select the account and Click Properties

Click on the Advanced tab at the top right

With the Advanced tab selected at the top of the E-mail Properties window

Server Port Numbers

Outgoing mail (SMTP) 26 ( Also, you can use 25)
This server requires an secure connection ( SSL) : Not checked
Incoming mail (POP3): 110

This server requires an secure connection ( SSL) : Not checked

Also"leave a copy of message on server" is checked/enable ( this option will leave a copy of mail on server) so you can check remotely/webmail if needed.

Click OK and test it.

If it does not work Check and Make sure you have all settings as mentioned above.

How do I setup Apple Mac Mail for OS X (10.2) ?

1. Open Mail.
2. From the Mail menu, choose Preferences.
3. Click the Add Account button.
4. Click on the Acount Information tab.
5. Click the arrow box on the Account Type pop-up list and choose POP.
6. In the Description field, type your full email address (e.g., email@yourdomain.com).
7. In the Email Address field, type your full email address (e.g., email@yourdomain.com).
8. In the Full Name field, type your name.
9. In the Incoming Mail Server field, type your Incoming (POP) mail server (mail.yourdomain.com)
10. In the User Name field, type your full email address (e.g., email@yourdomain.com) in all lowercase for accounts you have created or the cpanel username only to access the cpanel username email account.
11. In the Password field, type your email password.
Note: Your password is case sensitive! Make sure CAPS LOCK is off when typing it.
12. Click the arrow box on the Outgoing Mail Server pop-up list and choose Add server.
13. In the Outgoing Mail Server field, type mail.yourdomain.com.
14. Click the arrow box on the Authentication pop-up list and choose Password.
15. In the User Name field, type your full email address (e.g., email@yourdomain.com).
16. In the Password field, type your password.
17. Click the OK button.
18. Click the OK button.
19. Close the Accounts window.
This should be ready to use now.

Note : Replace 'yourdomain.com' with your actual domain name.If you still gets mail sending problem then try changing Outgoing mail SMTP port 25 & 26 or Contact your ISP for settings for Sending email (Outgoing mail SMTP).

How do I setup Apple Mac Mail for OS X (10.3) ?

1. Open Mail.
2. In the Full Name field, type your name.
3. In the Email Address field, type your full email address (e.g., email@yourdomain.com).
4. In the Incoming mail server field, type your Incoming mail server (POP) (mail.yourdomain.com).
5. Click the arrow box on the Account Type pop-up list and choose POP.
6. In the User Name field, type your full email address (e.g., email@yourdomain.com).
7. In the Password field, type your email password.
8. In the Outgoing Mail Server (SMTP) field, type mail.yourdomain.com.
9. Click the OK button.
Note: At this point, Mail will attempt to contact the mail server. If it fails, click the Continue button on the warning message that appears to continue with the set up.10. Click the No button.
11. Click the No button.
12. From the Mail menu, choose Preferences.
13. Click the Accounts icon.
14. Click the arrow box on the Outgoing Mail Server (SMTP) pop-up list and choose Add Server.
15. In the Outgoing Mail Server field, type mail.yourdomain.com.
16. Click the arrow box on the Authentication pop-up list and choose Password.
17. In the User Name field, type your full email address (e.g., email@yourdomain.com).
18. In the Password field, type your password.
19. Click the OK button.
20. Close the Accounts window.
21. Click the Save button.

Note : Replace 'yourdomain.com' with your actual domain name.The port numbers are 110 for POP and 25 for SMTP. If 25 is blocked by your ISP and you are getting problem with sending mail then you might try 26 instead.

How do I setup mail in BlackBerry ?

Here is the settings you should be having there.

1. From your BlackBerry home screen, select the BlackBerry Set-up icon, then choose Personal Email Set-up. (On older devices, just look for the Personal Email Set-up icon.)
2. Select Personal Email Set-up.
3. Accept Terms and Conditions.
4. On the 'Email Account Set-up' page, enter your full email address (including @yourdomainname.com') but leave the 'Password:' field blank. Select Next.
5. You'll see a screen that says 'We were unable to configure [email@yourdomainname.com].' Select I will provide the settings to add this email account, then Next.
6. Select Internet Service Provider Email (POP), then Next.
7. Select I will provide the settings to add this email account, then Next.
8. You'll see 'The BlackBerry Internet Service could not configure (you@yourdomainname.com) email account.' Select Provide The Settings to continue.
9. In the 'User name:' field, enter your full email address (you@yourdomainname.com). Then enter your password in the 'Password:' field.
10. In the 'Email server:' field, enter 'mail.yourdomainname.com' then select Next.
11. If POP access was successfully configured, select OK.
12. Below your newly added you@yourdomainname.com address, select Edit.
13. Select Advanced Settings at the bottom.
14. Make sure the port is set to '
110 for POP,
26 or 25 for Smtp and 'Use SSL' is set to 'NO.'
15. Select Save.
There should now be a new mailbox icon on your BlackBerry home screen labeled with your you@yourdomainname.comm address. Once you see this icon, follow these steps to ensure proper configuration:

1. Open the mailbox icon.
2. Open the menu by pressing the jog wheel or BlackBerry menu button, then select Options.
3. Select Email Reconciliation.
4. Confirm the following settings:
* Delete On: Mailbox & Handheld
* Wireless Reconcile: On
* On Conflicts: Mailbox Wins
5. Select Save.
6. Check our recommended client settings, and adjust your client's settings as needed.

How do I setup mail in Your iPhone ?

1. If this is the first email account you're setting up on your iPhone, tap Mail. Otherwise, from the Home screen, tap Settings.
2. On the Settings screen, tap Mail, Contacts, Calendars.
3. On the Mail screen, under Accounts, tap Add Account.
4. On the Welcome to Mail screen, tap Other.
5. Enter your account information using your keypad.
#
Name
Enter your name as you want it to display on email messages you send.
Address
Enter your email address.
Password
Enter your password for your email account.
Description
Enter a description of this email address. The description displays in your email account list on your iPhone.
6. Tap Save.
7. Select POP.
8. Enter your Incoming Mail Server information.
Host Name
Enter mail.yourdomainname
User Name
Enter your full email address as your user name.
Password
Enter your password for your email account.
# Enter your Outgoing Mail Server (SMTP) information.
Host Name
Enter mail.yourdomainname
User Name
Enter your full email address as your user name.
Password
Enter your password for your email account.

Hope this helps!