Which Hosting Package is Good For me? How do I find out

Your website is your dream, your livelihood and we always give the utmost importance to our customers to select which ever package suits best. If you are not sure which package suits you better, please contact our sales team or Technical support if you have any questions on the technical aspects of your website, We […]

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Do I have to transfer my domain name to Sibername?

Absolutely not. All you have to do is to update the DNS server information according to your web hosting plan. But having the domain name with us would – add another year to the domain expiry date – make it easier to apply changes to the domain name if needed

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What payment methods do you accept?

We accept Credit Cards: Visa, Mastercard, Amex and Discover Other: Money Order/Cheque/Cash (at the office) Now we also accept Paypal payments You will be given the choices other than paypal at the checkout. You can also make a payment for any order or service through our Make a Payment Link

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What will it say on my credit card statement?

Your order will appear on your credit card statement as SIBERNAME via INTERNETSECURE

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I have a query about the transaction, who should I contact?

All our services are created immediately. After your online payment is received, your order will automatically be completed. You will receive your email invoice as well as the service details If your online payment is declined, please read the reason of decline in the email There may be several reasons for decline and it will […]

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Is it possible to test the host before paying?

You can test one of our servers and the cpanel through the test drive links on our web site.

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Can I see a demo of CPanel?

Please visit our Video Tutorials Page for more details on the usage of the cpanel. You can download the manual for the cpanel and WHM (Web Hosting Manager) through our free downloads page . You can ask for a real account to test our control panel. Please email support@sibername.com with your request.

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What control panel do you use?

We provide Cpanel (http://www.cpanel.net) for our standard web hosting customers. WHM (Web Hosting Manager) is the reseller interface where you can create several cpanel accounts. Please visit our Video Tutorials Page for more details on the usage of the cpanel and WHM. H-Sphere is the control panel for the Windows .NET hosting customers. These control […]

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What is your Network Connection and Speed?

No word can better describe our networking infrastructure. Netelligent has carefully built and now operates a BGP4 network containing premium backbone providers such as Teleglobe, NLayer, Tiscali, Level3, BELL, and Videotron. With over 36Gbps of capacity, Netelligent delivers a genuine ISP redundant network. We have six pops (check our data centers), all of which are […]

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I want to sell my product online. Can I have an online store? What tools are available?

We have full e-commerce support The following shopping carts are included free of charge: Please see the demo stores on the http addresses provided: WebShopMatic : http://sibername.com/en/development/tools.php Joomla : http://www.joomla.org oscommerce : http://www.oscommerce.com ZenCart : http://zen-cart.com 3dCart : http://3dcart.com Magento : http://www.magentocommerce.com/ agora cart http://www.agoracgi.com/ redhat interchange http://interchange.redhat.com/ There are many more we provide free […]

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Basic Helpful Tutorials (43)
Cpanel (14)
Domain name (40)
Email (53)
FTP (9)
General FAQ (62)
Home Page (14)
Mysql (7)
Our Reseller Program Tutorials (4)
Pre Sales (25)
Reseller Hosting (5)
Script installations (7)
SSL (24)
TBR (8)
Video Tutorials (7)
Website Builders (28)
Windows Hosting (14)

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