I want an increased Warranty on my InstantSSL Certificate – how can I get this?

If you require an increased warranty on your SSL Certificate, choose from the InstantSSL Pro or PremiumSSL Certificates option. This provides a greatly increased warranty of $2500 US and $10,000 US respectively.

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What kind of SSL certificates do you offer? Who is Root CA for them?

Our root CA is currently GTE Cyber Trust which gives us the 99% browser compatibility.

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Can Sibername install my SSL certificate?

Yes. We will install it free of charge.

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Generating a Certificate Signing Request (CSR)

The first part of enrolling for your InstantSSL Certificate is to generate a Certificate Signing Request (CSR). CSR generation is wholly dependent on the software you use on your webserver. Select your webserver software from the list after reading the following general points: General Points to remember before creating your CSR: The Common Name field […]

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I don’t want to purchase my own SSL certificate, what can I do?

All Sibername accounts may use our private labelled shared SSL certificate at no extra cost.

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Will InstantSSL Certificates work correctly with my customer’s browsers?

In order for your customer’s browser to seamlessly use our Certificate, they must trust our ‘Root Certificate’. Our Root (provided by Baltimore Technologies) is trusted by over 99% of all current browsers (see browser compatibility details), comprising all Internet Explorer 5.00 and above, Netscape 4x and above and AOL 5 and above and comes pre-installed […]

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Why do you ask for documentation when I apply for a certificate?

Sibername recognizes that strong validation is essential for the continuing growth of ecommerce. Before issuing a certificate we validate both that the applicant owns, or has legal right to use, the domain name featured in the application and secondly that the applicant is a legitimate and legally accountable entity. To do this we need to […]

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