How Do I Setup Email in My iPhone ?

Please make sure you have created your email account using Control Panel. Please replace example@yourdomain.com with your email account and yourdomain.com with your original domain.

If this is the first email account being set up on your iPhone, navigate to the Settings menu on your home screen.

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From the Dashboard, click Settings.

Under Settings, select Mail.

On the Mail screen, under Accounts, select “Add Account”.

On the Welcome to Mail screen, select “Other.”

Select POP.

Enter your personal information in the required fields, including Name, Email and Password using your keypad.

Name
Enter your name as you want it to be displayed in the email messages you send.
Address
Enter your full email address.
Password
Enter your password for your email account which you assigned while creating the email account.
Description
Enter a description of this email address. The description displays in your email account list on your iPhone.

Tap Save.

If you see a message that says “Cannot Connect Using SSL”, click Yes when asked to setup the account without SSL.

Click Save if prompted.

Click Settings for the account you just created.

Click Advanced.

Set Incoming Uses SSL and Outgoing Use SSL to OFF.

Under Incoming settings, click Authentication and select Password.

Under Outgoing settings, click Authentication and select Password.

Save and check

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From the Dashboard, click Settings.

Under Settings, select Mail, Contacts, Calendars.

Click Add Account

On the Welcome to Mail screen, select “Other.

Click Add Mail Account.

Enter your personal information in the required fields, including Name, Email and Password using your keypad.

Name
Enter your name as you want it to be displayed in the email messages you send.
Address
Enter your full email address.
Password
Enter your password for your email account which you assignned while creating the email account.

Description
Enter a description of this email address. The description displays in your email account list on your iPhone.

Click Save.

Click POP and enter the Incoming Mail Server information:

      • Host Name: enter the mail server address
      • User Name: enter the full email address
      • Password: enter the user password

Scroll down and enter the Outgoing Mail Server information:

    • Host Name: enter the mail server address
    • User Name: enter the full email address
    • Password: enter the user password

Click Save.

If you see a message that says “Cannot Connect Using SSL”, click Yes when asked to setup the account without SSL. The account should setup and verify.

Go to the settings for the account. The Advanced settings for the account will be displayed and do not need to be changed unless there are issues or you wish to change the defaults (how long messages stay on the server, how often to delete messages in Deleted Items, etc).

Usually, the port used for the Outgoing Mail Server/SMTP Service is 25. However, there might be a situation where your ISP might be blocking the use of port 25 for SMTP service. Many ISPs block port 25 in order to minimize the amount of spam sent using their network. If you are facing issues sending mails using the default port 25, you can confirm with your ISP whether port 25 is indeed blocked by them.

To circumvent this, Sibername allows you to use the alternate port 26 for sending mails if port 25 is blocked.

If you are still having trouble, simply send us an email at support@sibername.com. We will be happy to assist you through our 24/7 fast support desk.

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