- Start the Microsoft Outlook program.
Use the Start menu to start Outlook 2016. If you’ve never used Outlook before, it will prompt you to create a new account. In that case, skip ahead to step 2.If you’ve previously used Outlook and it doesn’t prompt you, click the File tab, then the Add Account button:
The “Auto Account Setup” window appears.
When this window appears, leave the spaces empty, choose the Manual setup or additional server types option, then click Next.
The “Choose Service” window appears.
Choose POP or IMAP, then click Next.
The “POP and IMAP Account Settings” window appears.
This is the window where you’ll enter most of your account settings. You want the window to look like this:
- “Your Name” is the name that other people will see when you send them e-mail. It should usually be your real name, such as Bill Gates or Joan of Arc.
- Enter your “email@example.com”. The address must be the e-mail address of the mailbox you created in your account management control panel.
- For “Account Type”, choose POP3.
- Enter mail.example.com for both the “Incoming mail server” and “Outgoing mail server (SMTP)”. You may need to use server name in case SSL option. You can check it in Cpanel itself or contact us at firstname.lastname@example.org .
- Enter your e-mail address again as the “email@example.com”. (The user name must be all lowercase).
- Type your e-mail password into the “Password” box. This is the password you chose for this e-mail address when you created the mailbox in your account management control panel. This password may be different from your master “My Account” password with our company.
- Make sure that “Require logon using Secure Password Authentication (SPA)” is not checked.
- Do not click “Test Account Settings” or “Next” yet; they will not work until you complete the next steps.
View “More Settings”.
Click the More Settings button. A new “Internet E-mail Settings” window appears.
Choose the “Outgoing Server” tab.
In the “Outgoing Server” tab, check My outgoing server (SMTP) requires authentication and make sure Use same settings as my incoming mail server is selected:
Choose the “Advanced” tab.
Click the “Advanced” tab, then:
- Check the checkbox for This server requires an encrypted connection (SSL). This will make the POP3 port number change from “110” to “995”; that’s normal.
- Change the “Outgoing server (SMTP)” port number from “25” to 465.
- Set “Use the following type of encrypted connection” to SSL.
Those parts of the window should look like this:
Close the “Internet E-mail Settings” window.
Test the settings.
Finish the wizard.
If the “Test Account Settings” window is still open, click Close to continue.
Click Finish to finish the wizard.
Outlook setup is complete