How to setup IMAP using Oulook 2016

Date: December 2nd, 2015 | Category: Email

1. Start the Microsoft Outlook program.

Use the Start menu to start Outlook 2016. If you’ve never used Outlook before, it will prompt you to create a new account. In that case, skip ahead to step 2.

If you’ve previously used Outlook and it doesn’t prompt you, click the File tab, then the Add Account button:


2. The “Auto Account Setup” window appears.

When this window appears, leave the spaces empty, choose the Manual setup or additional server types option, then click Next.


3. The “Choose Service” window appears.

Choose POP or IMAP, then click Next.


4. The “POP and IMAP Account Settings” window appears.

This is the window where you’ll enter most of your account settings. You want the window to look like this:


5. View “More Settings”.

Click the More Settings button. A new “Internet E-mail Settings” window appears.

6. Choose the “Outgoing Server” tab.

In the “Outgoing Server” tab, check My outgoing server (SMTP) requires authentication and make sure Use same settings as my incoming mail server is selected:


7. Choose the “Advanced” tab.

Click the “Advanced” tab, then:

Those parts of the window should look like this:


8. Close the “Internet E-mail Settings” window.

Click OK to close the “Internet E-mail Settings” window. The “Add New Account” window will still be visible.

9. Test the settings.

Click Next. Outlook should tell you that “all tests completed successfully”:


If Outlook tells you a test failed, double-check to be sure you’ve entered the settings correctly.

10. Finish the wizard.

If the “Test Account Settings” window is still open, click Close to continue.

Click Finish to finish the wizard.

Outlook setup is complete

You’re finished! Try sending yourself a test e-mail message to make sure it works.

Outlook 2016 and folders

When you use IMAP for an account, Outlook may display the account (and its folders) below the other accounts you have created. However, you can grab any account and drag it up or down in the list of folders.

You might need to click on the little triangle icon below the address to see all the folders on the server, too:


We’ve seen some cases where Outlook will display both an indented server folder named “Drafts”, “Deleted Items”, “Junk E-mail”, or “Sent Items” plus a separate local unindented local folder of the same name, as in this “Junk E-mail” example:


This is just a quirk of Outlook; there’s no way we know of to remove the extra local folder.

Note that Outlook shows IMAP server folders indented beneath the e-mail address by default. You can cause Outlook to display the folders unindented so that they line up with the Inbox folder. To do so:

  1. Click the File tab, then Account Settings
  2. Choose your e-mail account, then click Change
  3. Click More Settings
  4. Click the Advanced tab
  5. In the Root folder path type INBOX
  6. Click OK and Next to save your changes

Also, please note that if you have multiple addresses, each address is separate: you can’t (for example) combine the “Drafts” folders of two different addresses into one folder

Article published on Sibername Help Center -

Print this article!