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We provide free 24/7 support to get your website up and running, with an average response time of 10 minutes.
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Here are the answers to some of our most asked questions regarding our products and services. Have any other questions? Feel free to contact one of our support agents.
I would like to host a website with Sibername. Is it necessary to keep both the domain and hosting with Sibername?
No, it’s not necessary to keep both the domain name and your web hosting with us. You can have web hosting through Sibername and simply update the name servers at the current registrar’s end.
What is .ca domain name?
A .ca domain name indicates that you or your business is associated with the country of Canada through Canadian Presence Requirements. If you are a company located in Canada, we strongly recommend you register a .ca domain name, as research shows Canadian citizens, residents and organizations prefer to do business with websites ending with a .ca domain name extension. Don't forget, if you register your domain name through Sibername, you also receive FREE services with a minimum value of $150 a year.
How often do you backup websites?
We perform daily and weekly backups of all websites.
Where are your servers located in Canada?
Our servers are located in Montreal.
Does it cost anything to migrate my website to Sibername?
No, our support team will help you migrate your website for free.