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How to Contact Us?
If you require immediate assistance please contact us via email, phone.
By E-Mail:
Sibername works hard to ensure that all domains registered through us are complying with our Registration Agreement. In order to report a complaint, please contact us by calling: +1 (888) 333-3860. Please note that while we are happy to review any claim that a domain is violating our Registration Agreement, we do reserve the right to judge the appropriate response in our sole discretion.
By Phone:
Please do not hesitate to leave a voice message. You will get a response in less than 2 hours (on average).
Web Hosting Technical Support
(8:00 AM - 8:00 PM EST Monday - Friday, 9:00 AM - 3:00 PM EST Saturday, Sunday)* - +1 (613) 482 0506
Sales and Billing Department
(8:00 AM - 6:00 PM EST Monday - Friday) * - +1 (888) 333-3860
Abuse Point of Contact
(8:00 AM - 4:00 PM EST Monday - Thursday, 9:00 AM - 4:00 PM EST Friday) * - +1 (888) 333-3860
SiberName works hard to ensure that all domains registered through us are complying with our Registration Agreement. In order to quickly and efficiently investigate this complaint, please phone us at +1 (888) 333-3860. Please note that while we are happy to review any claim that a domain is violating our Registration Agreement, we do reserve the right to judge the appropriate response in our sole discretion.
Toll Free:
+1 (888) 333-3860
* There may be times when you call us for support but all our agents are already helping other clients and the lines are busy. For this reason, we may have to forward your call to a voice messaging system, instead of asking you to hold.
Please do not hesitate to leave us a message. Any voice message you leave will be replied to by a return phone call within 2 hours.
When you leave a message please include the following information:
- Your associated domain name
- The reason for the call
- The phone number (so we can call you back)
- Your email address
** Some questions may need an expert answer. If a Domain Name has a complicated situation because of Registrant-Admin relations, Trademark issues or similar reasons, you should report these issues by email to support@sibername.com
By Address:
Public Contact and Billing: Sylvain Henry
Email: support@sibername.com
Address: 7250 Clark Street #301, Montreal, Quebec H2R 2Y3 Canada
CANADA Phone: +1 (888) 333-3860
Fax: +1 (866) 680-1880
Please use the same address for billing inquiries.
Sibername.com is an ICANN Accredited Registrar
Sibername.com is a CIRA Certified Registrar
Sibername.com is a BBB Accredited business
