Contact Us


Please check our Tutorials Page to learn how to use our tools (it also has a searchable FAQ). You may also want to visit our News Announcements Page.

Interested in working as a Sibername Referral Agent from your home? Click here!

If you require immediate assistance please contact us via email, phone.

By E-Mail:

By Phone:

Please do not hesitate to leave a voice message. You will get a response in less than 2 hours average any time of the day.
  • Web Hosting Technical Support (8:00 AM - 8:00 PM EST Monday - Friday, 9:00 AM - 3:00 PM EST Saturday, Sunday) * +1 (613) 482 0506
  • Sales and Billing Department (8:00 AM - 6:00 PM EST Monday - Friday) * +1 (613) 288-1595
  • Abuse Point of Contact (8:00 AM - 4:00 PM EST Monday - Thursday, 9:00 AM - 4:00 PM EST Friday) * +1 (613) 288-1595

    SiberName works hard to ensure that all domains registered through us are complying with our Registration Agreement. In order to quickly and efficiently investigate this complaint, please phone us at +1 (613) 288-1595. Please note that while we are happy to review any claim that a domain is violating our Registration Agreement, we do reserve the right to judge the appropriate response in our sole discretion.

    More details on how to file Abuse Reports to SiberName

  • Toll Free: +1 (888) 333-3860

* At the time you call us, all our agents might be helping other clients and all lines might be busy. For this reason, we may have to forward your call to a voice messaging system, instead of asking you to hold.

Please do not hesitate to leave a message. Any voice message you might have to leave will be replied to by a return phone call within 2 hours.

When you leave a message please answer the following list of information:

- domain name
- the reason for the call
- your phone number we can call you back at
- your email address we can access you at

** Some domain name questions might need an expert answer. If a Domain Name has a complicated situation because of Registrant-Admin relations, Trademark issues or similar reasons, you should report these issues by email to support@sibername.com.

Address

Public Contact and Billing: Sylvain Henry
Email: support@sibername.com
Address: 900-275 Slater Street Ottawa ON K1P 5H9 CANADA Phone: +1 (613) 288-1595
Fax: +1 (866) 680-1880 

Please use the same address for billing inquiries.

Sibername.com is an ICANN Accredited Registrar

ICANN Certified Registrar

Sibername.com is a CIRA Certified Registrar

Sibername.com is an Authority (CIRA) certified .CA Domain Name Registrar

Sibername.com is a BBB Accredited business

BBB Business Review of this Internet Services in Ottawa ON