We've been dealing with Sibername for the better part of 2 decades, now and have always experienced professional, expedient and compassionate service. In particular, from a gentleman named Bogdan, who has an inordinate amount of patience! Thank you to all the members of Sibername.
Sibername offers THE BEST customer service. I rarely write reviews but i HAD to write one because my experience with Sibername has been AWESOME!!!When my team was setting up our new website and email, I called and emailed their support and tech team non-stop for days (seriously! Over 10 times in a couple of days). The team (Dustin, specifically) was very patient with me and generous with his time. He answered all of my questions in such a timely manner. I have the utmost confidence in Sibername and am so grateful they take their customer service so seriously. A less than 1-hr response time is the best in industry. What a treat to work with such a professional company. THANK Y OU SIBERNAME! :-)
What a pleasure it is for me to write a review for Sibername! I've been using their services for the last 13 years, and I've always been impressed by their dedication to just take care of whatever I need without any hassle. What impressed me the most is the number of times I would register a new domain name with them, and I would try to configure the Advanced DNS myself. Normally, they charge a small yearly fee to handle all these requests for their clients, but several times over the years, when I had trouble doing it by myself, I would ask for their help and they would simply fix my mistake right away without charging me anything. I've never met these people in person, which is obviously the case with most online businesses we deal with, but there seems to be a culture of respect and kindness among the staff of that company. I've never stayed this long with any e-commerce company before. but they sure have earned my loyalty. I've also always enjoyed the simplicity of their website, how everything just works, without a lot of hype, without flamboyant graphics trying to impress you. Everything just works, period. I don't like hype myself. Just plain old reliability. That's what I'm about, and that's what I appreciate most about Sibername. One day, when one of my projects does really well and I need a company that I can count on to help me deliver a reliable service to my clients, these are the people I'll be calling. I rarely write reviews. When I do, it's a good one, and it's well deserved. I get nothing in return for writing this, nothing at all. I just believe that when people put a lot of heart into what they do, and others can benefit from it, they should have the publicity. It's that simple.
Have been using Sibername since 2006. Very happy with the product, service and pricing.
Perfect in every way !! Thanks to all of you from Sibername :-)
I've been buying domain names for a while, for myself and for clients. Sibername is top notch! You just can't get the same level of personalized service anywhere else.
Sibername is a very serious company. I buy all my domains from them . You can trust they offer the best service. Their website is easy to understand, no hidden fee, no problem. I would recommend it without a doubt .Eli
High five for awesome support and fantastic customer service.
Cheap, Canadian, and personal.
These guys are totally first-rate. I've moved several sites to them over the past couple of years, often with complicated technical requirements -- their service has always been very fast and very efficient.If great support is your priority, you can't go wrong with Sibername.